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09-29-2021 04:59 PM
I have the same problem, been a whole year and should have called to replace my printer under warranty. It is a manufacturer error...I don't work for HP. I made a video going over how I fixed it : https://www.tiktok.com/@ottyscreations/video/7013015395397356806?lang=en&is_copy_url=0&is_from_webap...
Hope it helps
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