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‎04-07-2025 10:28 AM

HP Recommended

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1 REPLY 1

‎04-08-2025 10:39 AM

HP Recommended

Hi @lynnutecht 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

It looks like we may have to raise a service order for the same. 
 

These requests are best addressed over the phone with our dedicated support team for your region. 

 

Our regional phone support team is equipped to provide this level of assistance and personalized real-time support to guide you accordingly.
 

Please click on this link https://www.hp.com/us-en/contact-hp/ww-phone-assist.html and select your country and login/create an account to get the phone number to reach our phone support team. 

 

Thanks!

Hawks_Eye

I'm an HP Employee.


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