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Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave .
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xsophiex
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Help! 😫

‎09-28-2020 07:52 AM - edited ‎09-28-2020 07:53 AM

HP Recommended
Product: Deskjet 2622

my printer is taking from one side then it’s getting jammed. I don’t really know what to do, I can’t take it back to the shop as I got it a while ago and don’t have the receipt. 

I’m in panic mode I have so much work I need to print.. 

anyone have any ideas what I can do.. 

thank you 

 

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Repairatrooper
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‎09-28-2020 08:32 AM

HP Recommended

If the paper skews to one side when feeding the most common cause is a blockage in the feed path. Using a stiffer piece of paper or thin mylar, try flossing the paper path to get the obstruction out.

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xsophiex
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‎09-28-2020 10:38 AM

HP Recommended

Thank you for your reply I’ve just had a look and noticed something has dropped one side Or lifted the other side. I have attached a pic not sure if you’ll be able to see it 

933D1439-72E6-4B6B-A883-53E77AD207A5.jpeg

 

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