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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- How to adjust paper tray of officejet pro 9015

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08-10-2022
11:06 PM
- last edited on
08-13-2022
05:09 AM
by
Ric_ob
My printer tray is stuck in the legal position. I have not been able to adjust to 8-1/2" x 11" without tray slipping back into legal size. This tray is so shoddy I'm afraid it will break
09-27-2022 01:37 PM
Hi @BostonTerriemom,
Welcome to the HP Support Community
I understand you are facing an issue with your HP OfficeJet Pro 9010e All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.
To assist better:
- Was there any paper jam prior to the issue?
While you respond to that, please refer to this document: HP OfficeJet Pro 9010, 9020 Printers - Loading Paper, Envelopes, Cards
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
ANAND_ANDY
I am an HP Employee