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08-10-2022 11:06 PM - last edited on 08-13-2022 05:09 AM by Ric_ob
My printer tray is stuck in the legal position. I have not been able to adjust to 8-1/2" x 11" without tray slipping back into legal size. This tray is so shoddy I'm afraid it will break
09-27-2022 01:37 PM
Welcome to the HP Support Community
I understand you are facing an issue with your HP OfficeJet Pro 9010e All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.
To assist better:
- Was there any paper jam prior to the issue?
While you respond to that, please refer to this document: HP OfficeJet Pro 9010, 9020 Printers - Loading Paper, Envelopes, Cards
Hope this helps! Keep me posted.
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