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04-08-2022 07:59 AM
Having a cartridge jam error. I am attempting to open the cartridge access door ( glass top) but it seems stuck. I dont want to damage the printer. Do i just rip it open?!
There is an arrow on the access door point up as if i can open it but i just want to be sure.
Solved! Go to Solution.
04-09-2022 12:34 AM
You can try to turn the printer ON, and when it starts to move cartridges it will report a jam. Then you unplug it and use the ruler to push the cartridge that is sticking out enough to use your hand to move manually the cartridge holder to the middle of the printer so you can access all cartridges.
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