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‎01-08-2022 04:49 PM

HP Recommended
Product: HP Neverstop Laser MFP 1202w
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Neverstop Laser MFP 1202w printer.  I printed a label.  It jammed.  I removed the paper jam.  I opened the cover and removed the drum.  I tuned the printer off and pulled out the power cord.  When I turn it back on, I still get the error.

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-09-2022 12:40 AM

HP Recommended

Any chance there is still a label somewhere in the printer? Labels are notorious for separating from the backing when heated by the fuser and jamming inside, often in places where you cannot see the jam.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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1 REPLY 1

‎01-09-2022 12:40 AM

HP Recommended

Any chance there is still a label somewhere in the printer? Labels are notorious for separating from the backing when heated by the fuser and jamming inside, often in places where you cannot see the jam.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
Was this reply helpful? Yes No
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