Solved: I am getting Error code 05 paper jam - HP Support Community

Rob252 · ‎01-08-2022

I have an HP Neverstop Laser MFP 1202w printer. I printed a label. It jammed. I removed the paper jam. I opened the cover and removed the drum. I tuned the printer off and pulled out the power cord. When I turn it back on, I still get the error.

Repairatrooper · ‎01-09-2022

Any chance there is still a label somewhere in the printer? Labels are notorious for separating from the backing when heated by the fuser and jamming inside, often in places where you cannot see the jam.

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Repairatrooper · ‎01-09-2022

Any chance there is still a label somewhere in the printer? Labels are notorious for separating from the backing when heated by the fuser and jamming inside, often in places where you cannot see the jam.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

I am getting Error code 05 paper jam

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