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I cleared a paper jam and now I cannot reattach the door I removed to access the jam

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photosmart c7280
Microsoft Windows 10 (64-bit)

photosmart c 7280 I cleared a paper jam and now I cannot reattch the "door" I removed to access the jam.  Please help.  There are 2 arms one on either side of the device, how do I reposition them to attach?

 

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@myrnell

 

I reviewed your post and I understand that you are unable to reattach the access door.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Refer to the below video and check if it helps.

 

https://www.youtube.com/watch?v=Qs-Lyw5xXLg

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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