I cleared a paper jam and now I cannot reattach the door I removed to access the jam

[myrnell]

photosmart c 7280 I cleared a paper jam and now I cannot reattch the "door" I removed to access the jam.  Please help.  There are 2 arms one on either side of the device, how do I reposition them to attach?

[The_Fossette]

@myrnell

I reviewed your post and I understand that you are unable to reattach the access door.

Don’t worry, I assure you I will try my best to get this sorted.

Refer to the below video and check if it helps.

https://www.youtube.com/watch?v=Qs-Lyw5xXLg

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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