I have an HP Envy Photo 6255... It states that printer is out of paper, but it's not.

[Larrye11]

HP Envy Photo 6255

It states the printer is out of paper, buts it's not.  I've reloaded several times, pulling tray out and making sure its in correctly...

[Dragon-Fur]

@Larrye11 

Welcome to the HP Community.

Open

 User Guide

Load Paper - starting on Page 15

Right after you load the paper into the printer and close the tray -

Does the printer display panel ask that you check / modify the paper?

If yes, select to "modify" or change - (re)select the paper size / type

If no, then the printer is not aware you have changed / loaded paper.

Open the Tray

Remove the paper and gently flex the stack (do no "fan" or "fluff" the paper)

Return paper to the tray

Check for a message on the printer display panel that it knows paper is loaded

Select to "modify" change the paper size / type > (Re)select the paper size type

Example - Retain / Modify / Check the Paper Tray and Management

Printer Display / EWS / HP Smart - Tray and Paper setup

Retain_Printing_Preferences_8

No Joy?

If the printer is not aware that the paper has been loaded / changed / set,

then the paper sensor is perhaps not detecting the action of changing the paper.

Try / Consider the steps here:

HP Printers - Printer Turns Off Unexpectedly or Repeatedly 

Steps 1 through 6

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY Photo 6255 All-in-One Printer 

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