I have an hp c7280 photosmart printer. I change out all of the cartridges. Error code 0xc18a0206.

[Thebobster2]

Photosmart c7280 series printer. I changed all of the ink cartridges.  Now I have an error code 0xc18a 0206. I have tried to try it on and off as suggested. But it still comes  backwith the error code.

[Sneha_01]

Hi @Thebobster2,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The error code 0xc18a0206 on your HP Photosmart C7280 printer typically indicates an issue with the ink system. Here’s a step-by-step guide to help you troubleshoot and potentially resolve this error:

1. Reset the Printer

Power Off the Printer: Turn off the printer by pressing the Power button.

Disconnect Power Cord: Unplug the power cord from the back of the printer.

Wait for 60 Seconds: Allow the printer to sit idle for about a minute to clear out any residual power.

Reconnect Power Cord and Turn On: Plug the power cord back into the printer and press the Power button to turn it on.

2. Remove and Reinstall Ink Cartridges

Check Cartridge Installation:

• Open the ink cartridge access door.
• Remove all ink cartridges from their slots.
• Check each cartridge for any protective tape or seal that may still be attached. Remove it if present.

Reinstall Cartridges:

• Insert each cartridge back into its respective slot.
• Ensure that each cartridge is securely seated.

3. Perform a Hard Reset

1. Perform a Hard Reset:
   • While the printer is powered on, disconnect the power cord from the rear of the printer.Unplug the power cord from the wall outlet.
   • Wait at least 60 seconds.Plug the power cord back into the wall outlet.
   • Reconnect the power cord to the rear of the printer.
   • Turn on the printer if it does not automatically power on.

4. Clear Error Message:

• If the error message persists, try clearing it by following these steps:
  • Press and hold the '*' key on the printer’s control panel.While holding the '*' key, press the '#' key and then release both keys.
  • Enter '123' to enter maintenance mode.Press the right arrow key until 'System Configuration Menu' is displayed.
  • Press 'OK'.Press the right arrow key until 'Hardware Failure Status' is displayed.Press 'OK' to clear the error.

5. Update Firmware (if possible):

• Visit the HP Support website for your printer model.
• Download and install any available firmware updates for your printer.
• Follow the instructions provided on the website to complete the update.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support