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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- I want to replace my pick-up roller

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3 REPLIES 3
03-05-2024 02:04 PM
RM2-2695-000CN is the part number for the tray pickup roller and it looks like you need 2 of those
RM2-2692-000CN is the separation roller.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
03-07-2024 11:32 AM - edited 03-07-2024 11:33 AM
The pickup rollers are listed on the parts.hp.com but are showing as out of stock. As this is fairly new printer it may be that they have to put stock into the sales database. There is an option on the order screen to contact sales and that is probably the route you should take.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.




I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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