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HP Recommended

My printer jammed so I opened the front door; removed the toner cartridge and then pulled the paper out. When I was putting it back together, I realized that a part came out as well. I do not know where it belongs. I know that it's somehow related to the mechanism that catches the paper because though the printer says "Ready", paper jams every time now. Help!

printer part.jpg

1 REPLY 1
HP Recommended

That looks like the drive shaft from a toner cartridge. Mounts on the right side and turns the drum on the cartridge.

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