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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Identify Part for HP LaserJet 400

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06-14-2023 02:20 PM - edited 06-14-2023 02:20 PM
My printer jammed so I opened the front door; removed the toner cartridge and then pulled the paper out. When I was putting it back together, I realized that a part came out as well. I do not know where it belongs. I know that it's somehow related to the mechanism that catches the paper because though the printer says "Ready", paper jams every time now. Help!
1 REPLY 1
06-14-2023 09:53 PM
That looks like the drive shaft from a toner cartridge. Mounts on the right side and turns the drum on the cartridge.
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