• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎02-10-2024 02:54 PM

HP Recommended
Product: HP Photosmart 6520 e-All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

HP Photosmart 6520e. 

Category:
1 REPLY 1

‎02-13-2024 03:26 AM

HP Recommended

Hi @Old-mechanic,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

Please try the below steps.

 

  1. While the printer is ON, remove the cartridges.
  2. While the printer is ON, unplug the power cord from back of the printer.
  3. Wait for 60 seconds.
  4. Plug in the power cord directly to a wall outlet and then to the printer.
  5. If printer does not power ON, press the ON button to do so.
  6. Install the ink cartridges when prompted.
  7. Make a COPY .
  8. Now power off the printer by pressing Power Button.
  9. Wait for 30 seconds after printer is Powered Off and then Power On the printer by pressing the ON button.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.