Labels set up in Word using avery L7160 do not line up on my HP Envy 5020..

[labelwontwork]

Labels set up in Word using avery L7160 do not line up on my HP Envy 5020..  I have done these labels before on a different printer and they have worked.  Can anybody help please

[Dragon-Fur · Accepted solution]

@labelwontwork 

Edits - Add Example - PDF Print setup

I downloaded the template from your regional Avery site.

Opened template in Office Professional 2019.

Oddly, although there is not actual text in the template, it showed as being in "German".  Translated that and all is well, I guess.  ?

As with other Avery templates I've used over the years, this template downloads as an "old style" Word document (.doc format).

Checked the Layout > Margins > Custom Margins setting

Top and bottom margins differ from one another (common) - the margins are compatible with the printer's allowed minimum (3 mm / .1 inch).

If you are printing directly from Word and the Full Feature Software is installed for the printer, the margins / layout should not pose any issues.

That said, if printing from other than Word, the .6 margin at the top might cause an unexpected misalignment in the Y direction (vertical).  For example, if the template was saved as a PDF file, and "fit" was selected (as opposed to "Actual size"), the content might shift.

What else?

The X direction of the document contents (left-right / horizontal) shifts slightly when the document is converted to "modern" Word format (.docx).  The document should print - but the results might not be exactly as obtained on other printers, other Word versions, other "anything".

What to do?

Try printing directly from within Word

Setup:

File > Word > Options > Advanced

In Section Print (about 2/3 of the way down)

Consider UNCHECKING "Scale content for A4 or 8.5 x 11" paper sizes

If changed, Click OK to save changes

NOTE:  TEST on plain paper!

What else?

Save the completed Word document template as a PDF file.

NOTE:  Saving the document to PDF format transfers the margins and format to the PDF file.

Adobe Reader DC – Needed Whether You Use It or Not

If you have not done so,

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

HINT:  Watch out for and UNCHECK unwanted extra software

NOTE:  Adobe Reader DC software should be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.

Open the PDF file in Reader DC

Click the printer icon

Set Page Size > Actual size

Click on Properties

Find and Check / Adjust tab(s) for paper size

Find and Check / Adjust the settings for Media (kind of paper) - set to thick, HP Brochure matte, or whatever is closest

Click OK to exit the Properties menu

When ready, Click Print

Example

Avery_L7160_Sample_Label_PDF_1

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 5020 All-in-One Printer 

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[labelwontwork]

Thank you Dragon Fur for your help.  I will try some of the things you suggest and let you know how I get on.

[labelwontwork]

Hi Dragon Fur,  I did what you suggested and unchecked "Scale content for A4 or 8.5 x 11" paper sizes" and it worked

Thank you so much

[Dragon-Fur]

@labelwontwork 

You are welcome.

Stay Safe.

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .