M252DW - Cannot remove paper jam alert

[helpmeprint27]

I need assitantce to remove the paper jam alert so I can keep printing. The first step was to remove paper feeder and second step is to remove the back door. Done and Done. The printer still detects a paper jam. I tried unplugging the printer and then from wall with the printer turned on. I waited 60 seconds before turning on and went back to paper jam. Need help please. 

[Repairatrooper]

When you removed the first jam, did you get all the paper out or did it tear? Typically if this error persists after removing a jam you have either left paper in the printer that is holding a flag open, or you dislodged a paper path flag while removing the jam. Either way you are going to need to check the path carefully. Sometimes flossing (using a stiffer than normal paper) to push through the paper path can dislodged little bits of paper that are causing problems.

[helpmeprint27]

Thank You so much. It did the trick. A tiny shred of paper came out after i put a stiff paper through.