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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- MFP M281fdw False Paper Jam

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05-30-2023 02:29 PM
I'm getting what appears to be a false paper jam on my M281fdw. I've gone through the recommended troubleshooting steps listed on the support page for this specific model, but there's no visible paper anywhere that I can see to remove. Also, this printer is out of warranty, so there's really no option to contact HP support directly (beyond the scope of this forum, that is). Are there any options available to me besides attempting to disassemble the printer myself? Thanks in advance!
05-31-2023 01:03 AM
Most common cause of a apparent false jam is a paper either wrapped around a fuse roller or crinkled up in the fuser. Nearly impossible to see in this printer design without disassembling the printer and removing the fuser.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.