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HP Recommended
macOS 12.0 Monterey

I HAVE THE HP ENVY 6055 AND IT WON'T PROPERLY PRINT ON 80LB CARDSTOCK PAPER.

I HAVE CHANGED THE TRAY AND PAPER SETTINGS AND IT STILL DIDN'T WORK!

GOING THROUGH HP SMART EMBEDDED WEB SERVER------> SETTINGS---> TRAY AND PAPER MANAGEMENT. MY FRIEND HAS THE SAME PRINTER AND HER'S WORKS JUST FINE WITH 80 LB CARDSTOCK. PLEASE HELP. 

2 REPLIES 2
HP Recommended

Hi,

The printer supports up to 53 lb Cards by its specification, much lighter cards then you're trying to use with the printer, here is a link to its specifications:

ShlomiL_0-1654844803833.png

 

https://www.hp.com/us-en/shop/pdp/hp-envy-6055e-all-in-one-printer#techSpecs

 

You may try using another cards and check the media condition, but any such is not officially supported and not expected to work, and will likely affect the printer performance in the short or long term if it may work, if it does not work please use a lighter media which your printer is capable and designed to handle.

 

Shlomi



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HP Recommended

So how can I use the photo paper max weight? Could you walk me through the setting to change the paper type? 

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