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HP Recommended

My HP Envy printer will not print and it flashes an "E." How do I find out what the error is and fix it. 

1 REPLY 1
HP Recommended

Hi @DDer,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

I understand that you are getting a cartridge error, I am glad to assist you.

 

An E error indicates an unusable cartridge.

This condition occurs when at least one ink cartridge needs attention, is faulty, incorrect, missing, damaged, or incompatible. Reseat both ink cartridges, clean the ink cartridge contacts, restart the printer, and replace one or both ink cartridges if necessary.

 

For more info, refer to - Blinking Lights and Error Codes

 

Perform the steps mentioned in this document - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rachel571 

HP Support

 

Rachel571
I am an HP Employee

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