My HP OfficeJet Pro 6970 keep give this error code 0×6100004a

[Jwhiskey]

My HP OfficeJet Pro 6973 keep giving me error code 0×6100004a.  How do I fix this?

[Kumar0307]

@Jwhiskey, Welcome to the HP Support Community! I’m here to help.

I understand you are not able to use the printer due to this error. Let us try these steps:

Unplug the power cable and hold the power button down for 10-15 seconds and release it. Power on the printer and check.

If you are not able to bypass this error to access the home screen of the printer, we cannot perform a reset.

The 0x error appears if there is a hardware issue. Check for a paper jam and make sure the print carriage is moving freely, refer to - Paper Jam Error

Check if the carriage is moving freely.

If the error persists, I'm afraid this is a hardware issue. Please reach out to the HP Technical Support team in your region regarding the service/replacement options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

Keep me posted for any other assistance.

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Have a great day!