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OfficeJet Pro 7740

HP Recommended
OfficeJet Pro 7740 Wide Format All-in-One
Microsoft Windows 10 (64-bit)

Hi. I have just  purchased an OfficeJet 7740. The A3 drawer will not shut.  There is no cardboard blocking it and the A4 tray is fine. I have tried contacting HP (no reply to my Whatsapp message to HP and their Bot did not understand my question. Any suggestions please?

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HP Recommended

Keep in mind that when you load A3 paper the tray may protrude out the front of the printer, like it is not seated. 




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