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HP Recommended
HP OfficeJet Pro 9018e All-in-One Printer

Bought the printer a couple of months ago for my work needs. I've printed less than 150 pages on it, and now it's squealing / squeaking so bad while I'm printing that it's very annoying and disruptive. I've checked to ensure no paper jams and no error messages showing up. The cartridges are getting low, but don't think that is the issue? Seems like the noise is something in the roller system having a bad bearing or bushing. I'm really not sure, but could use the help! Thank you! 

1 REPLY 1
HP Recommended

@designery1, Welcome to the HP Support Community! I’m here to help.

 

I understand the printer makes noise while printing. I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps.

 

Check for any obstructions/loose objects or broken parts inside the printer.

 

Clean the paper rollers as mentioned in this document - An 'Out of Paper' error displays, printer does not pick paper

Re-insert the ink cartridges. The ink level will not cause this issue.

 

If the issue persists,

  • I've sent you a private message with further instructions to resolve this issue.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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