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‎08-05-2022 08:56 PM - last edited on ‎08-06-2022 08:33 AM by Retired

HP Recommended
Product: HP OfficeJet 5740 e-All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I found 2 small O rings about 1.50 MM thick and 20.3 mm O.D in the paper out feed deck. Both are broken and one was still in place on the roller drive. (model Office Jet 5740) I have the skill to replace them but could use any advice.

Category:
1 REPLY 1

‎08-10-2022 12:19 AM

HP Recommended

@Castawaydave

 

Welcome to the HP Support Community.

 

Would request you to take the Printer to an Authorized Service Center and get it fixed.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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