Paper Jam Issue

[William195644]

Facing paper Jam in my laser jet P3005d

[Sneha_01]

Hi @William195644,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Paper jams in printers like the HP LaserJet P3005d can occur due to various reasons, such as worn rollers, debris inside the printer, or misaligned paper trays. Here's a step-by-step guide to troubleshoot and resolve the paper jam issue:

Turn Off the Printer: Turn off the printer and unplug it from the power source to avoid any electrical hazards.

Open Printer Access Panel: Open the printer's front cover and remove any loose paper or torn pieces that may be stuck inside the printer.

Check Paper Path: Carefully inspect the entire paper path for any obstructions, such as torn paper, staples, or debris. Use a flashlight to get a clear view inside the printer.

Check Paper Tray: Make sure the paper in the tray is aligned correctly and not overloaded. Adjust the paper guides to match the paper size and type.

Check Rollers: Inspect the rollers for signs of wear or damage. Clean the rollers with a lint-free cloth dampened with water or isopropyl alcohol to remove any dirt or debris.

Reset Printer: Close all access panels securely and plug the printer back into the power source. Turn on the printer and wait for it to initialize.

Print a Test Page: Print a test page to check if the paper jam issue has been resolved. If the problem persists, continue with further troubleshooting steps.

Update Firmware: Check if there are any firmware updates available for your printer model. Updating the firmware can sometimes resolve hardware-related issues.

I hope this helps.

Take care and have a good day.

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Rachel571

HP Support