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‎02-25-2022 01:32 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My screen says there is a paper jam but there is none.  How can I clear that message?  I unplugged for 60 minutes and restarted the printer and it still shows a jam

what can I do?

my printer is HP Color laser jet 2600n

Category:
2 REPLIES 2

‎02-26-2022 06:37 PM

HP Recommended

if the message appears as soon you turn on the device then likely you have either a stick flag or a failed sensor

.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎02-26-2022 08:13 PM

HP Recommended

What is a stick flag?

do you know if there is a work around for the message

to make the printer work

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