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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Paper Size
Create an account on the HP Community to personalize your profile and ask a question
09-27-2022 10:28 AM
Welcome to the HP Community Forum.
If you have not done so, tell the printer about the paper you are using.
The printer lacks a printer display panel that might be used for this purpose -
Instead, use the Embedded Web Server (EWS) to adjust / check the Paper Size & Type.
EWS is available from your browser or from within HP Smart.
Reminder:
HP Smart Mobile requires that you set / adjust the paper size / type before opening the content to be printed.
Example - Check / Adjust Paper Size & Type - Tray and Paper
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Embedded Web Server (EWS)
EWS > HP Document / How-to
Use the HP printer Embedded Web Server (EWS)
NOTES
- EWS is available on many network connected printers.
- Laser Printers - Options and Settings - availability and location - are likely (and frequently) different.
If EWS is supported on your printer,
Use the Embedded Web Server (EWS) to view / configure your printer.
No Size? If the size of the Paper Size is not included in the Drop-down list, Select Custom
Copy dislikes mismatched content / paper size and type. If / As available, Check / Update Copy settings in EWS > Copy > Settings > Copy Defaults
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EWS – Browser
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper Management
Model Dependent:
- No Size > Select “Custom” Note: Not all printers support size “Custom”
- Advanced section > General Tray, Default Paper, Default Tray, Tray Lock
Click Apply to save changes
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EWS - HP Smart for Mobile - Tray and Paper Management - iOS / iPadOS / Android
Reminder: Tray and Paper settings must adjusted before opening the object to be printed.
Open HP Smart (for mobile)
Open Click on “Green Circle Check” on Printer Status icon
Scroll down to Preferences
Click, Tray and Paper
Model Dependent:
- No Size > Select “Custom” Note: Not all printers support size “Custom”
- Advanced section > General Tray, Default Paper, Default Tray, Tray Lock
Click Apply to save changes
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EWS - HP Smart – Windows
Start HP Smart Application
Printer Settings
In section Settings > Advanced
Tab Settings > Preferences
Tray and Paper Management
Model Dependent:
- No Size > Select “Custom” Note: Not all printers support size “Custom”
- Advanced section > General Tray, Default Paper, Default Tray, Tray Lock
Click Apply to save changes
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HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP DeskJet 2755 All-in-One Printer
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