Paper Tray clips will not keep paper in proper position to print

[Coover1]

I own a (not in warrantee) OfficeJetPro 8025 All-in-One. When the paper is placed in the tray, there is a part at the back of the tray that pushes the paper forward and holds it in place so that the printer can grab it. That part is all the way back and for some reason it is stuck and I cannot print. 

Is there someway to unstick that part so it is useful again. If not, do I need to replace the paper tray? I have been looking for a part number for the tray but cannot find it!

[Elohi_NR]

Hi @Coover1,

Welcome to the HP Support Community. 

I'd like to help!

To fix this issue, you will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!