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‎10-25-2023 03:48 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M277dw
Operating System: macOS 10.15 Catalina

Recently when printing the paper is slightly turned up at the corner. This is not a problem if I only print one sheet but if I print on both sides the printer often jams. 

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-25-2023 04:50 PM

HP Recommended

If one edge is dog earring when printing that is caused most often by some debris in the paper path or a broken paper guide that is catching the paper.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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1 REPLY 1

‎10-25-2023 04:50 PM

HP Recommended

If one edge is dog earring when printing that is caused most often by some debris in the paper path or a broken paper guide that is catching the paper.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
Was this reply helpful? Yes No
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