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‎09-09-2022 11:07 AM

HP Recommended
Product: HP ENVY Photo 7830 All-in-One Printer
Operating System: Microsoft Windows 10 (32-bit)

Hi there, paper jam in my printer yesterday - cleared it and now it wont print anything as its giving an error message that there is no paper even though there is. Any ideas how to resolve? It seems like the paper isn't pulling up into the machine. Thanks 

Category:
1 REPLY 1

‎09-12-2022 12:36 PM

HP Recommended

Did the jam come out in one piece of did the sheet tear? Even the smallest bit of paper can stop feeding. In some cases flossing the paper path with a stiff piece of card stock, fed through in the direction of travel can resolve the issue.

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