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HP Recommended
HP OfficeJet Pro 6975 All-in-One Printer

Was successful in clearing a thick paper jam from the very rear of the printer, involving removing some interior pieces.  Printer works fine, but I have 3 leftover pieces that go in there somewhere and I can't figure out where.  See picture below.  The printer seems to be working fine, but I'm bothered by the fact that 3 pieces that originally came installed on the machine are now......NOT.  Anyone out there recognize these parts?Where do these go?Where do these go?

 

1 REPLY 1
HP Recommended

Hi @proharp
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you were facing paper jam issues with your HP printer and wanted to reinstall the leftover part.


Please check the steps in this document

 

Let me know if this works.
Take care and have a good day.


Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

 

Rainbow23 - HP Support.
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