Paper keeps getting jammed

[71521]

I have not used this printer that much - occasionally- at home, not for work. The manual says last resort is to “clean”. How do I do that? What do I clean? Bought in 12/20

[Dragon-Fur]

@71521 

HP manufactures and sells thousands of printers - dozens of models.

Trouble Shooting guide for HP printers here:

HP Printers - Paper Jam Error

There might be a more detailed / model-specific guide for your printer model.

For example:  HP OfficeJet Pro 9010, 9020 Printers - Paper Jam Error

Step 4

How to find available Paper Jam document(s) for your printer model

Open the printer Home Page

 Product Home

Enter the type and name of your HP device

Next,

Open Category Troubleshooting

If the Paper Jam document is not listed on the main menu,

Select Category Jams and Feed Problems (exact wording might vary)

Open the read the document(s) provided for your printer model

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

 Product Home

Enter the type and name of your HP device

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