Create an account on the HP Community to personalize your profile and ask a question
05-06-2021 06:50 PM - edited 05-06-2021 06:52 PM
Ive been having feeding issues with my printer for about a week now. I’ve done every single recommendation solution and it just doesn’t work. Ive reseted and cleaned the paper rollers but nothing seems do make the paper go through.
EDIT!!!: model is HP ENVY Photo 7155 not 1755, it won’t let me correct it
05-11-2021 01:52 AM
Welcome to the HP support community.
I understand that you are getting paper-feeding issues.
If you have tried all the steps mentioned in this HP document:- Click here
And if the issue still persists, this could be a hardware issue.
I request you to talk to HP support.
They might have multiple options to help you with this.
- Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
- Select the country.
- Enter the serial of your device.
- Select the country from the drop-down.
- Click on "Show Options".
- Fill the web-form. A case number and phone number will now populate for you.
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
I am an HP Employee
Didn't find what you were looking for? Ask the community