Paper settings

[CrazeeLupz]

Where are the paper settings to my printer? The paper I'm using is a smidge too thin, and it keeps getting jammed. 

[Dragon-Fur · Accepted solution]

@CrazeeLupz 

Welcome to the HP Community --

There are generally two main places to adjust paper size and paper type:

• Printer Settings on the printer
• Paper / Quality Settings in the app or software used to open view, configure, and submit the print job

First,

Check the Specifications for supported paper sizes, types, and weights.

Product Specifications for the HP ENVY 6052 All-In-One Printer (5SE18A)

Section Paper handling

Input capacity	Up to 80 sheets
Standard input capacity (cards)	Up to 40 cards
Output capacity	Up to 25 sheets
Media sizes supported (metric)	A4; A5; B5; DL; C6; A6
Media sizes supported (U.S. standard)	Letter, 4 x 6 in, 5 x 7 in, 8 x 10 in, No. 10 envelopes
Media sizes, custom (metric)	Simplex: 76.2 x 127 mm to 216x297mm; Duplex: 76.2 x 127 mm to 216x297mm
Media sizes, custom (U.S. standard)	Simplex:3x5 to 8.5x11.7; Duplex:3 x 5.5 to 8.5 x 11.7
Media types	Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers; Plain Paper, Light/Recycled
Media weight supported (metric)	A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²
Media weight supported (U.S. standard)	20 lb
Borderless printing	Yes (up to 8.5 x 11 in, 216 x 297 mm)

Next,

Load the paper you intend to use into the printer using the instructions in the User Guide - HP ENVY 6000 All-in-One series

Load media > Page 18

Next,

Right after the paper is (re)loaded, tell the printer about the paper installed in the printer input tray.

Change the default paper size detected by the printer > Page 22

For a printer of this type -- no touchscreen printer control panel -- use the Embedded Web Server (EWS)

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section How do I manually assign an IP address to my printer?  Items 1-2

EWS – Browser – Tray and Paper Management

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model Dependent:  Advanced section

Click Apply to save changes

Tray and Paper – Paper Size / Paper Type / Paper Weight

Reminder

HP Smart Mobile requires that paper size / type is adjusted before the content is opened to be printed.

Paper Size, Type, and Weight loaded in the printer tray must be supported for use in that tray.

EWS provides access and control to check / adjust Tray and Paper Settings.

Note

Depending on the printer model, the Printer Control Panel might provide access to Paper Size / Type settings immediately after the paper is (re)loaded into the appropriate printer intake tray.

Example - EWS - Tray and Paper

EWS_9025_Preferences_Tray_and_Paper_Management_All_11

=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP ENVY 6052 All-In-One Printer  

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[CrazeeLupz]

Omg thank you so much!! I spent days, HOURS at a time, trying to find info online, and couldn't. Thank you for all this info that is super helpful! Have a great weekend!!