Paper won't feed into printer

[ericloh77]

The paper won't feed into the printer. It recognises that there is paper in the back, but when I hold down the paper feed button, nothing happens. It doesn't even try to feed, no noise and no wheels turning. I also get a blocked message. There is definitely no paper jam.

[Betty0610]

@ericloh77

Welcome to the HP Support Community.

Try the steps from here: https://support.hp.com/in-en/product/hp-deskjet-2600-all-in-one-printer-series/12319824/document/c05...

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[ericloh77]

Hi,

Thanks for the reply, but these don't help.

I don't have the error messages and when I press the paper feed button, nothing happens. It doesn't even try to feed the paper.