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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Paper won’t grab to print. It just scrolls continuously

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09-29-2024 04:12 PM
Product: HP Color LaserJet Pro MFP M476nw
My printer is scrolling and not grabbing the blank paper to print and groaning a bit, too…help!
also, the print quality color is faint and all color cartridges are 40%-70% full…why?
The printer is a mess and I feel frustrated!
1 REPLY 1
09-29-2024 11:52 PM
Do you get the same feed results from both the drawer and the manual feed? If it only fails to feed from the drawer then likely the pickup roller is either dirty or worn out. Based on age I would lean towards worn out. Faint print might be the result of the misfeeds or may be caused by bad power. Is the device plugged directly into the wall?
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