• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
HP Recommended
LaserJet Pro MFP

Works great for printing one page at a time. When I try to print more than one page the printing overlaps on the first few pages.

1 REPLY 1
HP Recommended

Which model and how old? This type of issue is often caused by a worn separation pad or a sticking feed solenoid. If you listen to the printer as it is trying to print if you hear a repetitive noise that would indicate that the pickup assembly is rotating more than once to pickup a page and therefore grabbing additional pages and this is a sign of a sticking solenoid. If you only hear one rotation but multiple pages exit that is an indication that either the separation pad is bad or your media is sticking together, sometimes glue from the paper package gets on the edge of the paper and makes it stick together. Fanning your paper stack will usually show you if glue is the issue. Otherwise you will need to replace the separation pad/roller depending on device.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.