cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
KFM3
New member
1 0 0 0
Message 1 of 2
71
Flag Post

Papers are overlapping in printer

HP Recommended
LaserJet Pro MFP

Works great for printing one page at a time. When I try to print more than one page the printing overlaps on the first few pages.

1 REPLY 1
Repairatrooper
Level 13
Level 13
8,873 8,734 924 2,668
Message 2 of 2
Flag Post
HP Recommended

Which model and how old? This type of issue is often caused by a worn separation pad or a sticking feed solenoid. If you listen to the printer as it is trying to print if you hear a repetitive noise that would indicate that the pickup assembly is rotating more than once to pickup a page and therefore grabbing additional pages and this is a sign of a sticking solenoid. If you only hear one rotation but multiple pages exit that is an indication that either the separation pad is bad or your media is sticking together, sometimes glue from the paper package gets on the edge of the paper and makes it stick together. Fanning your paper stack will usually show you if glue is the issue. Otherwise you will need to replace the separation pad/roller depending on device.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation