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HP Recommended

I have an hp6230 that won't print on the glossy side of photo paper, but will print on matt side, help.

3 REPLIES 3
HP Recommended

Hi @Denboy2,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing printing issues with your HP OfficeJet Pro 6230 ePrinter.

 

Please select "everyday photo paper" in the print settings and try printing.

 

You may also refer to this document.

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
HP Recommended

No help at all, all settings are correct and connected to internet, display shows "out of paper" or "blocked" neither of these are true, paper will just not feed in. Very disappointed.

HP Recommended

Hi @Denboy2,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction to fix it.

 

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.