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HP Recommended
HP LaserJet Pro MFP M428fdw
Microsoft Windows 11

How do i clean pickup rollers?

1 REPLY 1
HP Recommended

The safest way to clean the rollers is to use a lint free cloth that has been moistened with water. Thoroughly dry them before trying to print. This video shows how to remove the roller to make cleaning easier. Use caution when standing the printer on the back as shown in the video as the adf lid will fly up and can break the hinges. I normally tie or tape the adf closed to avoid damage.

Replace Tray 2 Paper Pickup Roller Assembly | HP LJ Pro M304-M305, M404-M405, MFP M329, M428-M429 - ...

 

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