• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
Microsoft Windows 10 (64-bit)

Was printing second side of paper and got paper jam. can not see any paper to tale out.

1 REPLY 1
HP Recommended

Hi @JP9427,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your Printer with the paper jam issue. Not to worry I will help you to get a resolution to resolve the issue.

 

To access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

To assist better please share the details in a private message:

  • May I have the exact model name of the product? Refer to this document for steps to find the product details. 
  • Could you please share the serial number too?
  • Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Rachel571 

HP Support

.
Sneha_01- HP support
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.