Printer Error Message

[rickster9181]

In trying to do a multi-page print, done successfully many times in the past, there was a paper jam and the error message E3 was blinking. Accessed the virtual chat, followed their instructions and I am still getting the E3 error message blinking continuously. How do I reset this printer to accomplish this print task? Everything I have been told so far has not worked to resolve the issue.

[sandytechy20]

@rickster9181

Welcome to the HP support community.

I understand that you are getting an E3 error on the printer, I am glad to assist you.

If you have tried all the steps mentioned in this HP document:- Click here

You might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.