Printer Is Not Working Paper Jam

[ashish174]

My Printer is not working my model is hp printer 520_540 

problem is paper was jam not working

[Max3Aj]

@ashish174, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
I understand you're facing a paper jam issue with your HP Smart Tank 520/540 series printer. I'd be happy to help you resolve this.

Please follow these steps carefully to remove any jammed paper and restore your printer to normal operation:

Check the Input Tray

• Turn off the printer and disconnect the power cord.
• Remove any loose paper from the input tray.
• Gently pull out any visible jammed paper. Do not tear the paper while removing it.

Open the Ink Cartridge Access Area

• Open the ink cartridge access door and wait for the carriage to move to the center.
• Check for jammed paper inside and gently remove it.
• Ensure the carriage can move freely from side to side.

Check the Output Tray and Rear Area

• Look inside the output tray and remove any stuck paper.
• Locate and open the rear access door or cleanout door (if present).
• Carefully remove any paper stuck inside. Rotate rollers manually if necessary.

Clean the Paper Feed Rollers (Optional but recommended)

• Use a lint-free cloth lightly moistened with distilled water to clean the rollers.
• Wait until the rollers dry before plugging the printer back in.

Reconnect and Test

• Reconnect the power cord and turn the printer ON.
• Try printing a test page.

You may refer to this document - HP Smart Tank 210 and 500 series Printers - 'E4' error (Paper Jam) | HP® Support

I hope this helps. 

Take care and have a good day. 

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Max3Aj

HP Support