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HP Officejet pro 7740 wide format
Microsoft Windows 10 (64-bit)

Hi guys,

This is my first request so not sure of the protocols. Please be kind.

I have the HP officejet pro 7740 which is still relatively new. Been doing some printing and had a paper jam. That was sorted but then I started getting continuous paper jam or more like paper munch. I have tried removing loose obstructions and other self service advice with no success. I will be happy to get any assistance. Thanks 

 

Product Name: HP Officejet pro 7740 wide format

Error: Continuous Jam each time a print is sent. It seems like the gears snaps just as the paper is fed through causing a loud noise and ripping of the paper in two.

Changes made: Just an initial paper jam, got that sorted and then this issue started.

 

 

1 REPLY 1
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@KingsVibe

 


Welcome to HP Support Community


I would like to help

 

Please refer to this Link: https://support.hp.com/in-en/product/hp-officejet-pro-7740-wide-format-all-in-one-printer-series/768...


Thank you


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KrazyToad
I Am An HP Employee

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