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HP Recommended
macOS 10.13 High Sierra

When clearing a particularly gnarly paper jam on my HP Envy 6055, I was unable to lock this attached guard into place, indeed, I was unsure where it went. But I have been unable to successful print since. I need to figure out exactly where it goes and what the two slots hook on to.
1Guard.jpg

2 REPLIES 2
HP Recommended

Hi @MarquisMarq 

That looks like a Printer Duplexer paper path inside the printer.

 

ferRX_0-1755305212502.png

 

Check the steps in the next video and you can see that part in minute 0:27

>> https://www.youtube.com/watch?v=4ZCETLenQxg&ab_channel=CopyPrintScan

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

No, I'm afraid not. That is exactly how the printer looks now. I think it belong somewhere below, but I find it impossible to reattach in the two slots I found.
I did manage to get it printing again though, but I am reasonably sure I will be getting jams again soon.

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