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HP Recommended
HP LaserJet Pro MFP M26nw
Microsoft Windows 11

Printer grabbing multiple pages at one time. I have to feed the printer one page at a time.

It grabs the page, and the page feeder keeps activating.

I tried cleaning to roller that grabs the paper.

1 REPLY 1
HP Recommended

If the feeder keeps rotating after first pickup then you have a sticky solenoid that controls rotation of pickup shaft. The printer needs to be disassembled to access paper pickup solenoid and the sticky leftovers must be removed.

 

Not your printer model but the problem and fix is the same  https://www.youtube.com/watch?v=T6Ui4NIU1MU 




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