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‎02-22-2022 05:32 AM

HP Recommended
Product: HP Color Laser 150nw
Operating System: Microsoft Windows 10 (64-bit)

I'm having real problems getting my printer to work with anything other than plain paper. All well under the 220gsm limit and I believe I'm choosing the right print options but it jams every single time - photo paper, transfer paper and card all have the same issues and it's the same for gloss and matt.

 

Most of the time the printer works brilliantly but this is a real issue.

 

Anything I'm missing on setup to fix this?

Category:
1 person had the same question
3 REPLIES 3

‎02-22-2022 08:00 AM

HP Recommended

Hi Sequin76,

 

Your printer works as it is supposed to work. It can print on paper up to 220gsm, no heavier than that.

Please see the paper handling specs for your model:

https://support.hp.com/bg-en/document/c06301846#AbT7 

 

 



ALEX-TATS
Printer Engineer for a HP Platinum Partner
I am not a HP employee
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‎02-22-2022 08:15 AM

HP Recommended

Sorry - I think I was unclear. I know the specs - I can't print on anything above 80gsm.

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‎02-24-2022 01:56 AM

HP Recommended

Make sure that you are using the correct paper type settings that match to the paper that you are using.

It might be easier to do this via the EWS.



ALEX-TATS
Printer Engineer for a HP Platinum Partner
I am not a HP employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!
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