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HP Recommended
HP Color LaserJet Pro MFP M476nw

Hp color laserjet pro mfp m476nw.  S/N: [Personal Information Removed]

1 REPLY 1
HP Recommended

Does it try? Do you hear the pickup mechanism rotate? If yes the likely the pickup roller is either dirty or worn out. Good roller will be clean with fingerprinter like ridges on it. See sample below. Red arrow points to a worn out roller, green arrow is what a roller should look like. To view you will need to remove the paper tray and look at the back of the cavity. To make it easier you can rotate the pickup roller through the secondary service menu: chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://www.laserpros.com/medias/hp-replace-pickup-roller-secondary-service-mode.pdf

 

d roller example.jpg

https://www.youtube.com/watch?v=jVAHNVqBmiY

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