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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Printer not taking in 200 and 200 gsm paper

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01-23-2024 08:01 AM
I bought HP Color Laser 150 nw because it could print on paper up to 220 gsm, however I tried today to print on cardstock dedicated for business cards, 200 gsm and 2 options of 220 gsm and the printed keeps jamming. Is there any solution for this? I work in printing for years and those do not seem too thick and they are quite bendable, but the printer refuses to take them in. I am changing paper type in options (I tried with both Matte 200 gsm and Shiny cardstock up to 220 gsm settings).
01-23-2024 08:24 AM
With small printers like this, paper surface can be a big factor in feeding performance. The feed systems on these smaller devices while rated to a fairly heavy GSM are not ideal. This is my opinion based on years of servicing these devices. Older printers that have straight through paper paths were much better able to deal with this type of media.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.