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HP Recommended
HP Smart Tank 500 All-in-One
Microsoft Windows 11

 Hello all. This is my first question on this platform. I am using HP smart tank 500 on windows 11. My printer had a paper jam issue last month.  I cleaned all the bits of loose  paper subsequently. No pieces are visible now.

But now the printer is not accepting paper on a regular basis. It  picks up paper from the tray one in 10 attempts. Print quality is otherwise fine. How do I go about it?

Thanks in advance.

1 REPLY 1
HP Recommended

@viv97in 

 

Welcome to the HP User Community.

 

If you have not yet done so, add the steps to clean (automatic and manual)  and then reset the printer.

 

Known solutions, presented in the order to be considered / completed:

HP Smart Tank 500 Printers - 'E4' Error (Paper Jam)

 

Similar

An 'Out of Paper' error displays, printer does not pick paper

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

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HP Smart Tank 500 All-in-One series 

 

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