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Jsstafford
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Message 1 of 2
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Printer only pulling paper from one side

HP Recommended
Deskjet 2624
Chrome OS

When I try to print, my printer will only pull the paper in on the left side then it will say out of paper. I have checked for paper jams and made sure there was nothing in here that shouldn’t be.

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Repairatrooper
Level 13
Level 13
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Message 2 of 2
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HP Recommended

If paper pulls on one side only in 95 percent of cases there is something jammed in the printer that is stopping the paper from feeding. You typically need to floss the paper path with a heavier piece of paper or thin mylar. Push the heavier media through in the same direction of normal paper travel. The clearances are very tight and is is nearly impossible to see the entire paper path on these devices

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