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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Printer unable to recognize the load papers

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09-21-2020 02:34 AM
HP Laserjet pro MFP M227fdn, Although the printer is loaded with Legal papers, when print command is given the printer is populating a message "Load Tray1 with plain legal papers
09-23-2020 09:50 AM
Welcome to the HP Support Community.
Try the steps from here: https://support.hp.com/in-en/product/hp-laserjet-pro-mfp-m227-series/9365384/model/9365388/document/...
Try a firmware update: https://support.hp.com/in-en/document/c02919168
Let me know if this helps.
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