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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Printer will only try to print from manual feed tray.
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03-18-2023 09:57 AM
The printer will only try to print from the manual feed tray, I believe it is called tray 1 by the system. I had set the print properties to two-sided and since then it says that it is out of paper. I have change the print properties back to single-sided but it still keeps trying to print from tray 1. I have uninstalled and re-installed the printer. I have shut it down and restarted. I have shut my pc down and restarted. Nothing has worked.
03-19-2023 01:00 PM
Check to ensure that the paper size and type settings on the printer control panel for tray 2 match the paper you have loaded and the size your job is requesting.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.